A new approach to service

Customer Service

A dedicated property manager is assigned to each project, ensuring personal contact with an expert who knows your requirements. We’ll carry out satisfaction surveys, keep you informed with regular newsletters and attend on-site meetings.

Maintenance

We’ll keep you fully informed by preparing annual repair schedules. We will supervise landscape gardening contracts, monitor stair cleaning, keep lifts in operation, adhere to building regulations and carry out regular inspections.

Finance

From the outset, you will have an accurate picture of what you will be charged for the services you receive. We present accounts in clear and easy to understand statements. Charges are apportioned, payments are collected, contractors are paid and we recover unpaid bills.

Insurance

We make available buildings insurance cover to any value, put in place public liability insurance, oversee the handling of any claims and carry out policy renewal.

Extras

We offer extra services to meet any added requirements our developments may have. These include the provision of an out-of-hours emergency hotline, commissioning professional consultants, supplying parking enforcement and concierge services.